Haut.AI Unveils Skin.Chat: the intelligent beauty advisor revolutionizing the skincare experience

[New York, NY] – Haut.AI, the award-winning leader in AI-powered skin analysis and personalization, today announced the launch of Skin.Chat, the only AI consultant specialized in skincare, designed by scientists. Intended as a trusted digital advisor, Skin.Chat analyzes the skin, recommends products, explains ingredients, and even adds items directly to the cart – all within a single conversation.

Unlike generic customer service bots or static quizzes, Skin.Chat combines the science of dermatological expertise with the immediacy of integrated shopping. It feels like talking to your favorite in-store advisor – one who remembers your skin profile, adapts to your preferences, and is available 24/7.

“Skin.Chat represents a new era in beauty commerce,” said Anastasia Georgievskaya, Co-Founder and CEO of Haut.AI. “We have combined years of skincare science with advanced AI to make expert advice available instantly, anywhere. By merging the precision of professional analysis with the immediacy of conversational shopping, we have created a trusted digital skincare companion – always on, always personal, and designed to turn online browsing into a seamless, expert-led shopping experience.”

The problem it solves

Shoppers are overwhelmed by the massive number of skincare products available online and frustrated by generic quizzes or filters that don’t adapt to their needs. The numbers speak for themselves: in 2025, the average conversion rate in beauty e-commerce is only 3%, while the cart abandonment rate in the beauty and personal care sector reaches 81% (Statista, 2025).

At the same time, brands face rising acquisition costs, shorter attention spans, and the looming end of third-party cookies. Multi-channel distribution broadens reach but often fragments the direct relationship with customers – limiting the understanding of who buys, why, and how to foster loyalty. Skin.Chat bridges this gap. It delivers human-quality consultations online at scale while collecting consented, first-party, actionable data – boosting conversions, loyalty, and customer lifetime value.

Why it’s first-of-its-kind

Scientific foundation: clinically accurate skin assessment powered by Haut.AI’s proprietary dataset for safe, brand-aligned recommendations.
In-conversation shopping: add-to-cart and checkout without leaving the chat.
Persistent personalization: long-term memory of concerns and past routines.
Real-time conversational intelligence: dynamically adapts to each user’s preferences.
Brand voice and control: fully configurable to each brand’s tone, catalog, and rules.
First-party data engine: collects skincare-specific insights for better targeting, CRM, and product development in a post-cookie world.
SkinPortrait Hub: allows users to track their skin’s progress over time, boosting loyalty and repeat purchases.
Omnichannel deployment: integrates seamlessly into websites, social media, e-commerce flows, or retail for consistent personalization across channels.

What brands gain

Increased conversions and average order value thanks to hyper-relevant recommendations.
Operational efficiency by automating routine consultations, freeing human experts for complex cases.
Scalability to handle seasonal peaks and campaigns without additional resources.
Post-cookie resilience with precise, compliant, first-party skincare data assets.
Customer satisfaction and retention through always-on, science-backed guidance that inspires trust and loyalty.

How it works

Users take a selfie or share their skin concerns to instantly receive a full skin analysis report and tailored product recommendations. They can ask ingredient questions, adjust their routine in real time (e.g. “shorter routine” or “no Vitamin C”), and understand why each product is recommended. Purchases are completed in one click within the chat, and progress is tracked in their SkinPortrait Hub for future visits.

For brands, Skin.Chat integrates easily: floating button, full-page assistant, or embedded widget.

About Haut.AI

Haut.AI is a SaaS company at the forefront of skincare personalization powered by generative AI. Founded by scientists and AI innovators, Haut.AI partners with leading beauty brands such as Neutrogena, Beiersdorf, Ulta Beauty, and Grupo Boticário. Its proprietary skin analysis engine and personalization tools enable brands to deliver hyper-personalized, science-backed experiences that drive measurable business impact.